English for Hospitality Service CCEL

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Monday, 26 November 2012

Serving it Right

1. Dialogues

2. Review Activity

3. Serving it Right Slide Show
Posted by Kate Neville at 12:27
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      • Thursday
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      • Serving it Right
      • Giving the Cheque
      • Dealing with Customer Complaints
      • Serving appetizers and mains
      • Making Espresso Drinks and Quiz
      • Taking a Food Order
      • Taking a Drink Order
      • Seating a Table and Taking a Drink Order
      • Seating a Table
      • Taking a Reservation PDF
      • Taking a Reservation
      • Tuesday - Floor Plans and Staff
      • Monday - Introduction to Service in Canada
      • Welcome to HST! Introduction
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