EHS Tuesday

1. Staff activity
2. Uniform and service items
3. Parts of a restaurant
4. Floor plans

Welcome to HST

Welcome to HST

Hi everyone!
Welcome to English for Hospitality Service.  This course will teach you language and hands on skills to prepare you for work in the service industry. 

This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse.  If you can't come to class, you must e-mail me before class starts.  

At the end of the month, you will get a certificate from CCEL saying that you've complete the course. You will also have the option of applying for the Serving it Right certificate. This costs $40.  Everyone does the Serving it Right training but if is your choice to get the certificate.

I am happy to help any students with their resumes anytime in the course. Contact me if you need help!

My e-mail is kate.neville@canada-english.com

EHS Monday

1. The dessert menu - verbs, adjectives and passive.
2. Giving the cheque. 

EHS Thursday

1. Customer Complaints
    a) listening
    b) dialogue
    c) practice

2. The dessert menu - verbs, adjectives and passive.

3. How things are cooked 

EHS Tuesday

1. Wine Knowlege Reading

2. Serving Wine

EHS Monday

1. Check Quizzes
2. Review Activity - Coffee
3. Serving Appetizers and Mains 

EHS Thursday

1. Finish taking orders
2. Coffee Lesson
3. Quiz - Ordering 

EHS Wednesday

Taking a Food Order
1. Sides, Upgrades/Subs and Add-ons
2. Eh! Restaurant Menu Activity
3. Listening
4. Dialogue
5. Practice

EHS Tuesday

1. Taking a Drink Order
     a) vocabulary exercise
     b) listening questions
     c) dialogue
     d) practice

EHS Monday

1. Seating a table
2. Taking a drink order

EHS Thursday

1. Taking a Reservation 

EHS Wednesday

1. Finish Staff Activity
2. Floor Plans
3. Taking a reservation

EHS Tuesday - Introduction

1. Class introductions
2. Introduction to Canadian Service
3. Comment Cards
4. Restaurant/ Cafe and Bar Staff

Welcome to EHS!

Hi everyone!
Welcome to Hospitality Service Training.  This course will teach you language and hands on skills to prepare you for work in the service industry. 

This course is fun and challenging. To avoid falling behind, you have to attend all of the classes or have a valid excuse.  If you can't come to class, you must e-mail me before class starts.  

At the end of the month, you will get a certificate from CCEL saying that you've complete the course. You will also have the option of applying for the Serving it Right certificate. This costs $40.  Everyone does the Serving it Right training but if is your choice to get the certificate.

I am happy to help any students with their resumes anytime in the course. Contact me if you need help!

My e-mail is kate.neville@canada-english.com