Serving it Right Presentation

Serving it Right Presentation

Monday in Class

 1. Speaking Review
     student #1
     student #2

2. Serving it Right 

Thursday in Class - The cheque, payments and review

1) Coffee Review Activity 

2) Speaking Review
     student #1
     student #2

3) Presenting the cheque dialogue and game

4) Payment Methods
    Cash and carry system
    Tipping

Wednesday in Class - Coffee Practice

1) Complaints Activities
2) Coffee vocab
3) Coffee Practice
4) Dessert Menu Worksheet

Tuesday in Class

1. Check homework
2. Wine dialogue / vocab
3. Wine skills practice
4. Pronunciation: polite and impolite offers
5. Dealing with customer complaints 

Wine Reading - Monday Homework

https://docs.google.com/a/canada-english.com/document/d/1sFsOx1Pkd2uNh89I6mPe5aJzYR6mFMLkQI15KQvY_Mc/edit

Monday - Serving Drinks and Food

1) 2 dialogues "Serving the first course" and "Serving the main course"

2) Restaurant skills practice

3) Exercises

Quiz

Quiz

Please share it with me at adam.shiroma@usa-english.com

Thursday in Class

Here are the links that you need for class today:

• Putting in an Order - Unit 5
• Modern Computer Systems in a Restaurant 

Wednesday in Class

Hello everyone!

Here are the links that you need for today's class:

• Eh! Menu
• Eh! Restaurant Scavenger Hunt

Homework for Tuesday

Here is your homework for today:

• Read "Taking a Food Order"
• Do the questions
• Do the "How things are cooked worksheet"

Also, here are the answers for the dialogue.

CLICK HERE 

Tuesday - Taking a Food Order

Hello everyone!

Here are the links that you need for today:

How to take a food order - dialogue

How things are cooked

How things are cooked - worksheet

Monday Homework

Hi everyone!

Here is your homework:

1. Read "Taking a Drink Order #1" and all of the key vocabulary
2. Finish "Drinks Vocabulary Hunt"

See you tomorrow!

Monday - Taking a Drink Order and Drink Menu Practice

Hello everyone!

Here are the links for today's class:

Taking a drink order - Dialogue #1

Taking a drink order - Dialogue #2

Drinks Vocabulary Hunt

Thursday in Class

1) Taking a Reservation

2) The Reservation Book

3) Seating Tables

Wednesday in Class

1) Staff Activity 

2) Parts of a restaurant and Floor Plans

3) Taking a phone reservation 

Tuesday in Class

1. Hospitality Discussion 

2. Comment Cards - Canadian Service Standards

3. Staff 

4. Floor Plans

Welcome to Hospitality Service Training

Welcome to HST!
This class runs for 4 weeks and will introduce you to the exciting world of the Canadian Hospitality Industry. We have a lot of work to do but it'll be fun and by the end you will have many great job skills!
Check this blog regularly for homework, extra information and in-class activities!

My e-mail is kate.neville@canada-english.com


Kate

Last Day!

1) Serving it Right - Test Complete 

2) Getting a Job in Service
3) Service Bingo

Serving it Right Presentation

Serving it Right Presentation